you can give them negative karma and then put them on your ban list w/ a note.Yes imho there is 1 thing to do - create an automatic rank - :)
some people give temporary bans and put in the note when to lift it (which they do manually)
beyond that, there isn't really much i can do that wouldn't be abused by trolls
rank - Ban list - people leave
Oqueue is a great thing...but a real cancer in oqueue are people who enter and go outside, leave premade, enter in premade, leave...need to create a rank point for people , karma point dont work properly.We Need a real simple rank for - i check you - example you have -10 i dont take you for my premade.
Sorry for my terrible engl :)