Banned by Blizzard for using OQ (update need help with delay)

Support answered me, here google translate answer from them:
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Hello!

Your account has been temporarily suspended due to suspected hacking it due to the presence of spam messages through the submission of requests to add a friend .

When the scan was decided to remove the lock - and we are pleased to announce that you can continue to play!

Please check and adjust your interface modification that could cause such operation , reducing the frequency of invitations.

It is also possible that your account was temporarily obtained unauthorized access by third parties via Trojans and keyloggers which can be used to obtain the name of your account World of Warcraft and password to it.

Be sure to check your computer and brush the it against viruses . You can find the instructions by clicking on the link : http://eu.battle.net/security/

Good luck!
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So the main question - how can i increase delay in which OQ send batlle requests?
I do not want to have ban again.

Waiting for u hekp, Thanks

origin message in russian, and cause of encoding bug for this forum its do not show correctly, so here is auto translate from google:
Blocking message *** ACCOUNT ***


Violation: Abuse of the system prompt Friend - Spam / Advertising
Action taken: Lock all gaming licenses

Blizzard has blocked all gaming license for this account Battle.net, as she used to abuse of the invitation to the friends of the present name and BattleTag. This type of lock is applied to any account that is used to send spam and / or advertise third-party services and websites .

If you have not sent out the invitations , it means that your account was hacked. You should use the tips that you will find on our website , "Help I got hacked " . Serves to protect your username and password and contact support to unlock the account .

Please visit this page as soon as possible :
www.battle.net / security / help
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Banned by Blizzard for using OQ

An 1,5 hour i was banned by blizzard for using OQ, here is text (on russian), that i got from blizzard:

?????????? ????????? *** ????? ***


?????????: ??????????????? ??????? ???????????? ????? - ???? / ???????
???????? ????: ?????????? ???? ???????? ???????

?????? ???????????? ??? ??????? ???????? ??? ????? ??????? ?????? Battle.net, ??? ??? ??? ???????????? ??? ??????????????? ??????????? ?? ?????? ????????? ?????? ? BattleTag. ???? ??? ?????????? ??????????? ? ????? ??????? ??????, ??????? ???????????? ??? ???????? ????? ? / ??? ????????????? ?????? ??????? ??? ? ???-??????.

???? ?? ??? ?? ????????? ???????????, ??? ????????, ??? ??? ??????? ??? ???????. ?? ?????? ???????????? ?????????, ??????? ?? ??????? ?? ????? ?????: «????????, ??? ?????? ????????". ?????? ??? ?????? ??? ????? ? ?????? ? ?????????? ? ?????? ?????????, ????? ?????????????? ??????? ??????.

??????????, ???????? ??? ???????? ??? ????? ??????:
www.battle.net/security/help


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For now i dint get any explanation from Blizzard.
They banned full account (wow,Starcraft,Diablo) only free HS is avaliable.
No information about time of bann is in letter.