something wrong with my account

HI, I had some problems with my keyclone account. I purchased 2 keyclone licenses with my paypal account registered in this mailbox in 2015, and I bought another one in December 2019 (so there are 3 licenses in total), but now only 2 license transfers will appear during transfer to other computer. Paypal currently only supports querying past transaction information within 3 years, so the previous 2 license purchase records could not be found, please help to handle it. I’m looking forward to your reply as soon as possible. Thanks a lot.

 

I'm having an issue as well. It states the License has expired. I have uninstalled it and reinstalled to make sure i'm up to date and I keep getting an error.

What can I do to fix the issue?

 

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